Web-Based Surveys

Our operational assessment and strategic advisory services extend to supporting our client’s ability to develop and leverage human capital. We firmly believe that an organization’s true potential and operating success is driven by the competencies of its key people – in an  environment fostered by effective leadership and genuine satisfaction.  To this end, we offer a suite of web-based surveys designed to capture relevant business information and to identify opportunities for improvement.  We customize this process with each client engagement with particular focus in the following areas.

• Resident, Family and Employee Satisfaction
• Management Effectiveness
• Organizational Development
• Operations Improvement
• Marketing & Business Development

Deploying an organization’s business strategy can be much more difficult than developing it.  Our customized survey questionnaire helps assess how the organization is performing and learning what can be improved – facilitating the development of actionable improvement initiatives and communication efforts in areas needing the most attention from key management personnel.  The accompanying sample survey entitled “Are We Making Progress as Leaders” is an illustrative example of a questionnaire specifically designed by the Baldrige National Quality Program for senior leadership teams in organizations dedicated to performance excellence.

Are we making Progress as Leaders?

Please contact us if you would like to learn more about this service offering: info@cca-capitalcare.com